|About Us This web site belongs to Air-Britain (Trading) Ltd. If you have any comments or need to contact us, please email us using the link on the store page or the details below.|
Air-Britain (Trading) Ltd
Causeway House Chiddingstone Causeway Tonbridge Kent TN11 8JP United Kingdom
Phone: 01892 870472 (International +44 01892 870472)
Email: sales [at] air-britain [dot] co [dot] uk
Air-Britain (Historians) Ltd is registered in England and Wales - Company number 931016 - VAT Registration Number 119 2551 78 - Registered Office Victoria House, Stanbridge Park, Staplefield Lane, Staplefield, RH17 6AS
|Making A Purchase Add the items that you would like to buy into the shopping cart. Once you have finished your selection, click on 'Checkout' and you will be asked for the details we need to complete your order.|
We accept Visa and MasterCard card. If you are shopping from outside the UK, your card company will convert the transaction to your own currency.
We do not charge for any item until it is ready to ship. If your item is not in stock, we will back-order for you. You will be emailed offering the option to cancel your order in case you would rather not to wait.
If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake and cannot correct it in the shopping cart, contact us and we will correct it.
When confirmation of your order is received, this indicates that we have received your order. It does not mean there is a contract between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We include this term to protect us in the event that a mistake has been made in pricing or are no longer able to supply a particular product. In the case of a price increase, we will contact you first to ensure that the new price is acceptable.
|Shipping And Handling UK standard delivery is free |
We regret that with recent changes we cannot supply details of exact shipping costs outside the UK
Shipping will be charged at cost. Note that orders for more than one book may now cost less as in some cases/areas basic costs cover a wide range of weights.
|Delivery Schedule UK- delivery by Parcelforce/Post Office usually within 3-5 working days.|
Europe-delivery by GLS/other carriers, usually within 7 working days.
Rest of World- by air with delivery between 7 and 14 days.
|Tax Charges Books are Zero Rated for VAT |
For other orders (Binders, CD's etc.) made from the UK or the European Union, 20% VAT is included.
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are decrypted only after they reach our computer. They are not held in clear text on any web site.|
Cookies are used on this site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser, but if you do this you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to take and fulfill customer orders, administer and enhance the site and service. We disclose information to third-parties only for delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive: see http://www.legislation.gov.uk/uksi/2000/2334/contents/made|
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone, quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so take out enough postal insurance to cover their value. This policy does not affect your rights when we are at fault - for example, if goods are faulty or have been misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that they will apply in the future. None of these terms affects your legal rights. If any term is held to be legally invalid, that term is automatically omitted from the terms to the minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.