+44(0)1394 450767+44(0)1394 450767

The Air-Britain Trust Ltd "The Haven", Blacklands Lane, Sudbourne, Woodbridge, IP12 2AX, United Kingdom.

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About Us

The Air-Britain Trust Ltd is a registered charity in the UK No.1161305. The charity is a non-profit making company and does not employ any full time staff. Company No.0931016. VAT No. 222 0133 78.

For orders made from the UK or the European Union, VAT is included on all orders, where applicable.

By agreement with HM Revenue & Customs, all subscriptions are in respect of the supply of magazines are VAT zero-rated except for a membership fee of 50 pence including VAT at the standard rate.

The Air-Britain Trust Limited (“Air-Britain”) is a company limited by guarantee. In becoming or continuing as a Member, he/she undertakes to abide by its Rules and Constitution. Members undertake that in the event of winding-up, to contribute a sum not exceeding five pence in payment of its debts and to waive any right in any surplus in favour of a charitable or not-for-profit body as may be agreed by Air-Britain’s Board, such undertakings to continue for one year after the membership ceases.

This web site is owned and operated by The Air-Britain Trust Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
The Air-Britain Trust Ltd
"The Haven" Blacklands Lane Sudbourne Woodbridge IP12 2AX United Kingdom
Phone: +44(0)1394 450767
Email: membership [at] air-britain [dot] co [dot] uk

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. All payments are in £ sterling. If you are shopping from North America or anywhere outside the UK, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard (& most credit/debit cards). We do NOT take American Express. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

The rates shown include shipping / postage and packing in the relevant country rate for each membership magazine subscription category.

[This does not apply to the separate book ordering service, accessed through https:// www.air-britain.co.uk/actbooks]

Delivery Schedule

Air-Britain News is despatched monthly, normally by the 27th of each month.
Air-Britain Aviation World is despatched in March, June, September, December, normally by the 5th of the month - allow 28 days for delivery to outside the UK.

Back Orders

Orders are suibject to stock availability.

Tax Charges

For orders received from the UK or the European Union, UK VAT is included on all orders (where applicable).

For deliveries to outside the UK, Air-Britain is not responsible for any import duty &/or VAT the delivery country authorities may charge.

By agreement with HM Revenue & Customs, all subscriptions are in respect of the supply of magazines subject to VAT zero-rated except for a membership fee of 50 pence including VAT at the standard rate.

Credit Card Security

When the order is placed at our website credit/debit cards are charged on our behalf through Sellerdeck Payments by ClearAccept (through ClearPay). They are initially on a 'reserved funds' basis which is confirmed by Air-Britain before committing a charge.They are not held in clear text on the Air-Britain web site.

Guarantee

We guarantee your satisfaction

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44(0)1394 450767 (International +44 +44(0)1394 450767) or or write to us at "The Haven" Blacklands Lane Sudbourne Woodbridge IP12 2AX United Kingdom

Privacy Policy

The Air-Britain Trust Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.
The costs of returning any goods supplied by Air-Britain are the responsibility of the purchaser.

Refunds will only be considered if goods are returned in full in original condition within 7 days of delivery.

NOTE: If BOOKS from the Air-Britain Books Sales website have been ordered at member prices (or any discount or reduction taken), any refund against a cancelled membership/magazine subscription will be subject to adjustment for the applicable difference between member & non-member prices to which only fully paid up members are entitled.

Remittance Terms

Payment with order.
All payments are non-returnable (except as covered by limits provided for under the EU Distance Selling Directive.